Support
Avana Wallet support is available 24/7. You can submit a support ticket at https://www.avanawallet.com/support or email us at support@avanawallet.com.
We can assist you with technical matters and questions.
The Avana Wallet team is unable to provide support for the following cases:
- Lost secret phrase or private key
- Transaction refund
- Transaction dispute
- Technical issues not related to Avana Wallet
- Handling transactions on your behalf
Never reveal your account secrets
The Avana Wallet team will never under any circumstances ask you to reveal your account secrets.